The seller is Hastek AS, and is in the following termed the seller/we/us. The buyer is the
consumer who places the order, and is in the following termed the buyer/you.
When you purchase a ticket on our site, Hastek AS is the party which sells you the ticket in
accordance with an agreement reached between the seller and the organiser of the event for
which the ticket is valid. All prices are named in Norwegian kroner, and include ticket fees
and any VAT. Any disputes which arise as a result of the use of this service should be
resolved within the Norwegian legal system.
EXCHANGE AND REFUNDS
We kindly remind you that the Cancellation Act lists ticket sales as an exemption from the
right to cancel distance contracts. Should the event be cancelled, the buyer will have a
right to a refund. Ticket fees of 4 NOK per ticket + 3,5 % of the ticket price are
non-refundable. Ordinarily you will not be entitled to a refund or a cancellation in other
circumstances unless the event description says otherwise.
In the case of an event cancellation, requests for a refund should be directed to Hastek AS.
In cases where you are entitled to a refund, the refund should be made no later than 30 days
after we’ve received your claim.
ENTERING THE AGREEMENT
The agreement is binding for both parties once the buyer has sent their order to the seller.
The agreement is, however, not binding if a typing mistake or spelling mistake has been made
in the offer from the seller or in the buyer’s order and the other party realised – or
should have realised – that such a mistake had been made.
Payment occurs through your chosen payment method. Payment services for Vipps are provided
by Dintero and their partners. Should you choose to pay by card, the payment service will be
provided by Stripe. When you pay through Vipps, Dintero is the data controller, and their
If you choose to pay by card, Hastek is the data controller. Your payment card will be
charged immediately upon placement of an order.
Personal data which is collected on the Albillett website is used so that we can fulfil our
obligations towards you.
In certain instances, we will also collect data for the purpose of
coronavirus tracing. More information about how Varinnom processes your information can be
Your email address and phone number are deleted from Albillett’s servers no later than two
months after the event for which you have purchased a ticket. Your name and the event for
which you have purchased a ticket may be retained longer. We consider that to be in our
legitimate interest, as we need it in order to process any inquiries from you after the
The event organiser has access to your full name. Your email address and, if you provide it,
your phone number may be shared with the event organiser if it is necessary in order to
inform you of a cancellation, or if it is of significance to the audience’s safety. The
decision to share data with the organiser will be subject to a balancing of interests.
In some cases, we require you to provide a phone number when placing a ticket order. Your
phone number may in these cases be used to text you a code. In situations where the event
organiser for example wishes to limit the number of tickets one person can buy, your phone
number may be used for this purpose.
We will never sell your data to third parties. When you choose to pay by card, the data
necessary for processing the transaction is shared with Stripe, a US company. The data
transfer is regulated by a data processing agreement between Hastek and Stripe, which
includes the EU-approved standard contractual clauses pertaining to data transfers to
countries outside the EEA.
You have the right to object to our processing, and you may request to view, correct,
delete, limit, and be provided with a copy of your data. Please contact us on
firstname.lastname@example.org if you have such an inquiry. We inform you that we may ask you to
provide identification before such an inquiry is processed.
Albillett uses very few cookies in order to provide our service. The ones we do use are
necessary for the service to function, for example to avoid double payments. If your browser
does not accept cookies, you will not be able to make a purchase through Albillett. You may
to gather or retain your personal data.
We will send your tickets to the email address you have provided. Therefore, please take
care to write it out correctly. If you can’t find your tickets in your inbox, please check
your spam folder. Please contact us if you still can’t find your